Shipping

Of course! We ship worldwide :)

You may choose your shipping country & currency. Currency would be auto convert from USD dollar into your local currency. All rules based on the USD dollar.

US shipping - USPS

International shipping - DHL/FEDEX/yanwen+local carriers

Refer to our shipping policy

Refer to our shipping policy.

*Orders are shipped on business days & Saturday.

*Orders are processed within 48 hours of purchase.

Absolutely! Once we fulfill your order, you will get a shipping notification email with the tracking number.

Yes! You will recive a fulfillment, in transit, & delivery update email of your order. In addition, You can always login to your account and see the shipping status of your order.

Orders

-We accept all major credit card (Visa, Master, American Express, JCB)

-Paypal

-Apple Pay, Google Pay, Shop pay

-Please double check with your discount code to make sure it is not expired.

-Contact us if your code is not working.

Yes, Please contact us ASAP before we fulfill your order. Changes can only be made in the color, quantity, size or delivery address details.

You can cancel any unshipped order at any time for a full refund. Please contact us ASAP before we fulfill your order.

Either ways work!

1. Go to your email inbox and look for the order comfirmation email. Click 'View your order' button. You can see all the information about your order, including tracking number and package current status.

2. Login to your account, go to "all my orders". Select the order you would like to track.

3. Go to ohmojewelry.com, scroll to the very bottom, click 'track orders' under my account.

Usually an order will be shipped completely. However, if part of item in your order is out of stock, under this extremly rare case, your order will be partially fulfilled and shipped sepeartly.

Good things take time. Thank you so much for your patiently waiting.

If an item in your order is on preorder whereas the other item(s) is not, please note that the entire order will ship together! 

If you prefer not to wait, please contact us and we will work it out!

Return & Refund

Absolutely, honey. We accept return request within 7 days of delivery date.

-A refund will be return as store credit only.

-You will receive the credit once the return is approval.

Contact us

More questions? Talk to us!

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