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  • Piercing & Body Jewelry Size Guide
  • Necklace Size Guide
  • Ring Size Guide
  • Size/material information
  • Material & Care Tips
  • Piercings quantity
  • Extra screw backing
  • Is your jewelry hypoallergic?
  • Recommendation for sensitive skin
  • Looking for specific material of jewelry?
  • How to wear threadless stud?
  • How to wear threaded flat back?
  • How to wear a hoop helix piercings?
  • How to wear a threadless stud for your couch piercings?
  • How to wear a screw ball/flat back stud?
  • How to clean Sterling Silver Jewelry?
  • Available customization products
  • Customization note
  • Customization helps
  • Account
  • Order Confirmation Email
  • Order Adjustment
  • Order cancellation
  • When will my order arrive?
  • Can I track my order? How to?
  • My package has not any movement updated
  • Am my order shipping protected?
  • How to film a package delay/lost claim?
  • How do I return an item?
  • How to earn points for my order?
  • Did not received reward points for my order
  • Having trouble to redeem the points
  • I didn't get any response since my last reach out

Products Information

Piercing & Body Jewelry Size Guide

Gauge Size

Jewelry is measured through a gauge system (conversion chart below). The higher the gauge number the smaller the wire is. For reference, a standard "earring" is usually 20 gauge. Jewelry gauges can vary between manufacturers. There is no universal regulation on companies to make a standard size in body jewelry. This is because some jewelry is made outside of the USA and measured in millimeters. And in the USA jewelry is measured in inches.

How to measure gauge size
Gauge Millimeter Inch
20g .81mm  
18g 1mm  
16g 1.2mm 3/64"
14g 1.6mm 1/16"

 

Ring Size

Rings are an essential item that can be worn in many piercings. They come in various styles:
  • Captive bead rings - These use tension to hold a bead in place.
  • Clickers - These use a hinge to open and close the ring.
  • Segment rings - These have a "segment" that comes completely out of the jewelry similar to removing a bead. But it looks like a completely seamless piece of jewelry.
  • Seamless rings - These rings require bending to open & close.
How to measure rings
  • Gauge - This is the thickness of the ring itself.
  • Diameter/Length - Measure directly across the inside center of the ring.

 

Curved Barbells

Curved barbells are commonly worn in various ear projects & eyebrows.
How to measure curved barbells
  • Gauge - This is the thickness of the post/bar itself.
  • Length - Measure directly across the post between the ends.

 

Circular Barbells

Circular barbells are commonly worn in various ear projects, septums, nipples, and lips.
How to measure circular barbells
  • Gauge - This is the thickness of the post itself.
  • Diameter/Length - Measure directly across the inside center of the circular.

 

Nosescrews

Nosescrews are worn in nostril piercings.
How to measure nosescrews
  • Gauge - This is the thickness of the post itself.
  • Length / Wearable area - Measure directly across the post right below where the main end starts and before the bend begins.

 

Nosebones

Nosebones are worn in nostril piercings.
How to measure nosebones
  • Gauge - This is the thickness of the post itself.
  • Length / Wearable area - Measure directly across the post right below where the main end starts and before the bend small ball on the other side begins.

 

Belly Jewelry

These are curved barbells designed to be worn in navel piercings. Usually there is a smaller top ball, with a bottom design that is more ornate, has a larger ball, or has hanging charms.
How to measure belly curved barbells
  • Gauge - This is the thickness of the post / bar itself.
  • Length - Measure directly across the post between the ends.

Necklace Size Guide

 Chain Length Fit
 
12" - 14"
 
Fits just above collar bone
 
16" - 18"
 
Fits at collar bone
 
19"
 
Fits in middle of chest
 
 26"
 
Fits at cleavage
 
34"
 
Fits below cleavage

Ring Size Guide

Ring Size Circumference(mm) Diameter (mm)
5 49.2 15.7
6 51.8 16.5
7 54.3 17.3
8 56.8 18.1
9 59.3 18.9
10 62.1 19.8

*If your sizes is in between, please choose the larger size.

*Our models wear size 7. If you usually wear size 7, pick the accurate size 7.

*Some of our rings have rubber band inside, that are size adjustable.

*Some of our rings are opener, sizes are adjustable :).

Size/material information

How do I know what is the detail information of a products?

To find out the detail, such as material, size information of the jewelry, please check under the description tab.

Material & Care Tips

What is the materials of OHMO Jewelry?

OHMO Jewelry is made of stainless steel, titanium ASTM F136, sterling silver or brass. Different materials have their' cons and pros, you can always find the right jewelry that fits you the most!

 

Material & Care Tips:

STAINLESS STEEL

Stainless steel to be used in healed piercings. Tarnish proof and durable so you can wear it everyday without worry! 

ASTM F-136 TITANIUM

Implant grade titanium, also known as ASTM F-136 is the ultimate material for fresh and healed piercings. It's 3 times stronger than steel, super lightweight and completely biocompatible. 
 
Care Tips:
 
Requires minimal care. No tarnishing will occur. Store in a soft, cool place out of any direct sunlight.

STERLING SILVER

Our specialty metal. A beautiful and solid precious metal that lasts a lifetime. It oxidises when in contact with sulphur particles in the air and water. Wearing it often will help prevent tarnishing!

Care Tips:

Tarnishing is completely natural. Be sure to have a silver polishing cloth handy so you can easily restore its shine. When not in use, be sure to store it in a dark, cool place in an airtight packet.

GOLD & ROSE GOLD PLATED

Dipped and coated in real 14 or 18 karat gold. With high quality sterling silver or jeweler's brass as its bass, this is a beautiful and affordable option without breaking the bank. Rose Gold has a mixture of real gold and copper alloy to create it's blushing pink colour.

Care Tips:

If your gold jewellery is made with sterling silver, it will tarnish with time. This can be easily fixed with a silver polishing cloth. Store this in a soft, cool, dark place in an air-tight packet.

SOLID GOLD

We will soon carry real 14 karat solid gold jewellery! Follow and subscribe us to get updated! 

Care Tips:

Durable, tarnish-free. Store in a soft, cool place out of direct sunlight.

Piercings quantity

  • As our piercings are sold individually for layering purposes, while earrings are typically sold as pairs.
  • Whether a products sold individually or a pairs, is under the description tap.

*If you would like a pair but accidently only purchased one, please make a new order online. 

Extra screw backing

Ball back:

When ordering the extra screw ball backing, it's important to be aware that the screw ball back of sterling silver piercings may have different sizes compared to other materials. Before making your purchase, I recommend checking the material of your piercings to ensure compatibility. Once you have confirmed the material, you can proceed to the following link to place your order.

  • How to know what my piercings are made of:
    • Under the description tab of each products.
  • For piercings that made of sterling silver, get extra screw ball backing here.
  • For other materials, get extra screw ball backing here.

 

Flat back:

Scew flat bakcing is coming soon.

Is your jewelry hypoallergic?

Yes, our jewelry are hypoallergic. 

Recommendation for sensitive skin

Gernally, For sentive skin, we recommend sterling silver 925 material jewelry. However, we can't gaurantee that you are good with sterling silver 925. Everyone's skin is different, some may be allergic to sterling silver, some people allergic to stainless steel. If you know what material you are allergic to, that's great. lt not, once you try the different material and feel uncomfortable, take it off immediately. 

Looking for specific material of jewelry?

It is easy to filter the materials as your preference. Please follow the instruction below:

Computer view:

Mobile view:

 

 

"How to" Resources

How to wear threadless stud?

How to wear threaded flat back?

How to wear a hoop helix piercings?

How to wear a threadless stud for your couch piercings?

How to wear a screw ball/flat back stud?

How to clean Sterling Silver Jewelry?

It's important to note that tarnish is a natural occurrence for sterling silver and does not indicate a defect in the material. However, the rate at which tarnish occurs can vary depending on factors such as an individual's body chemistry, skin acidity, and how the jewelry is stored and cared for.

We recommend the following cleaning method:

1. Mix baking soda with water, using a ratio of 3 parts baking soda to 1 part water.
2. Apply the paste to the silver earrings using a microfiber cleaning cloth.
3. As the cloth takes off the tarnish, keep rotating it so that only clean parts touch the earrings.
4. Rinse the earrings with warm water and gently press dry.

Customization

Available customization products

It is easy to look up the piercings that are able to be customized, please follow the instruction below:

Computer view:

 

Mobile view:

 

Customization note

Please leave us an order note with your customization request detail, here is the spot to leave the customization information:

 

Customization helps

  • Forget to leave the customization note for my order?

Please contact us as soon as possible with your order number and the customization detail via support@ohmojewelry.com before we fuifill your order. Once the order has been fulfill, we can't process your customization request anymore.

Order & delivery

Account

Can I place an order without creating an account?

Yes. You can place an order as a guest with no obligation to create an account.

We do recommend that you create an account, however, if you’d like to check your order history and have your shopping basket items and payment details saved for next time. It’s quick and easy to create an account.  SIGN UP HERE and follow the instructions on-screen.

Order Confirmation Email

Where is my order confirmation?

An order comfirmation email is automatically sent to your email address when you place an order. Please kindly check your email inbox, including the spam folder.

If you still can't find the email in the inbox, please get in touch at support@ohmojewelry.com.

Order Adjustment

How to make adjustment on my order (quantity/colors/sizes/address)?

To initiate the desired adjustments to the order, please send an email to support@ohmojewelry.com with the order number and kindly specify the adjustments you would like to make as soon as possible.

*Please be aware that once the order is fulfilled, it will no longer be possible to make any changes.

Order cancellation

Can I cancel my order?

Please contact us straight away after ordering support@ohmojewelry.com, we may be able to cancel your order before it’s processed. If the order has been fulfilled, it can't be cancelled. You could send us a return/refund requet upon receiveing it. 

When will my order arrive?

Please refer to our Shipping Policy.

If the package has not movement updated in 7 business days, please contact support@ohmojewelry.com with the name and order number.

Can I track my order? How to?

Yes. We’ll provide updates at every stage of your order, from the moment you place it, through to despatch and delivery.

  • In your Shipping Confirmation Emails, you’ll receive a tracking reference which you can use to check the progress of your order online.
  • You could also log in to your account, select the order you would like to track with.

We apologize for any inconvenience caused by the update delay of shipping information. If the package has not movement updated in 7 business days, please contact support@ohmojewelry.com with the name and order number.

 

My package has not any movement updated

If the package has not movement updated in 7 business days, please contact support@ohmojewelry.com with the name and order number.

Am my order shipping protected?

We understand the importance of shipping protection for your order. If you are unsure whether you have added it to your cart during the checkout process, we recommend checking the details of your order confirmation email.

It should mention if the Green Shipping Protection was included.

 

How to film a package delay/lost claim?

To ensure a smooth process for initiating a delay/lost package claim, please verify whether you have purchased the Green Shipping Protection for your order.

To check if you have shipping protection cover for your oder, refer to here.

 

To initiate a reimbursement claim for delay/lost, Please have your order number and email address ready!

1. Go to our Track Your Order page.

2. Put in your order number and email address to search the shipping status of your order.

3. You may see "Protected" under the order information.

4. Click "protected" to sumbit a delay or lost claim.

5. Once you get it, you will see the page like this:

6. Follow the instruction and sumbit a claim. 

Return & Refund

How do I return an item?

We hope you having a great shopping experience with us. If you are not completely satisfied with your purchase, you may apply a return request within 7 days of delivery date.

Returns:

Please email us at support@ohmojewelry.com including #OrderNumber, the reason for return and a picture of item/package you would like to retrun.

Refunds:

*Shipping cost is not refundable.

*Ohmo Jewelry offers returns for store credit ONLY.

 

Reward Program

How to earn points for my order?

Thank you so much for your interest in our reward program. To receive points, please sign up here.

Once an account is created, the points will be automaticlly added to your account every time you made a purchased.

More ways to earn points & redeem, refer here.

Did not received reward points for my order

Please make sure you have sign up our reward program first, if not, please sign up here.

Once you sign up successfully, the points is not updated in your account, please contact us with a title of your account email address via support@ohmojewelry.com

Having trouble to redeem the points

Please send us a screenshot of the page that shows the points is not working via support@ohmojewelry.com

Consultant

I didn't get any response since my last reach out

Please accept our sincre apologies for the late response. If you didn't hear any response from us in 5 business days of a message sent, please send us an follow up email with a title of ASAP. We got so many requests especially during the holiday season, sometimes, mistake happens. We are so sorry to miss your messgae and we apprecite so much for the re-contact. 

If the message is sent thru the social, please send us an email via support@ohmojewelry.com  This will allow us to efficiently address the concerns and ensure timely follow-up on our end. We appreciate your time and understanding in this matter.