Monthly SUBSCRIPTION FAQs
- Logging In
Log into your account at www.ohmojewelry.com. The login email for your subscription is the same as the one used when checking out with the subscription product. Click on My Account at the top right corner on desktop or in the side navigation on mobile.
- Updating Billing Information
In the Billing Information tab you'll find the current method of payment along with the current billing address. However, this is not the same as the shipping address. You would edit the address in this section if something has changed for the card holder's place of residence or the email address on file.
- Update Shipping Address
- Adding a Subscription Club To Your Account
You can sign up for as many clubs as you'd like at once, and manage them all in one place! Once logged into your account, select Manage Subscriptions, then click Add Product. This will open a pop-up where you can search, view, and select additional products to add to your upcoming deliveries.
- Swapping/Changing To A Different Subscription
Maybe you want belly rings one month, and septum rings the next! Login to your account and click Manage Subscriptions. You'll see a Swap button under your Product. Search and select the new club you want to switch it out for. When you're done, click Save changes and you're done!
- Skipping a Delivery
- Cancelling a Subscription